![]() If you can't access account via Teams desktop app and Teams web app, you could sign in Outlook Web App to see if you received Teams Moreover, there’re multiple ways to join Teams meetings. Use log files in troubleshooting Microsoft Teams. ![]() If convenient, use a different network to see if issue is caused by specific network connection.īesides, when you trying to sign in Teams web app, after issue occurred, you can collect one debug log and share it with us in Private Message, so that we can further analyze it: May I know your account type, is it Teams for free account, or an Office 365 work or school account?Īccording to the error message, if you haven’t tried Teams desktop app, I recommend you use Teams desktop app to see if issue exists:
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